Prescriptions, sorted

Yours and your family's prescriptions, managed in one place.

Order a repeat in about a minute, follow every item as it moves, and get a nudge before you run out. Collect in Heswall or have it delivered locally.

Oakley Pharmacy app home screen showing popular services and prescription status
How it works

Manage your medication with ease.

The part you have to do takes a couple of minutes. Everything else happens behind the counter.

  1. Step 1

    Request your medication

    Pick the items you need from your list in the app, or send us a quick note. It takes about a minute.

  2. Step 2

    We chase your GP

    Your surgery gets the request electronically and we follow up if anything is held back, so you are not left waiting.

  3. Step 3

    Checked by two pharmacists

    Your medication is dispensed and double checked before it goes in the bag, so you can be confident it is right.

  4. Step 4

    Collect or have it delivered

    Pop in when it suits you, or take free local delivery across Heswall, Gayton, Barnston, Pensby and Thurstaston.

Order tracking

See exactly where each item is.

Not just the order, but every medicine in it. You will know what is ready, what is being prepared and what your GP still has to approve.

  • Live status for every item you request
  • A notification the moment it is ready
  • Full order history whenever you need it
Your order09:41

3 items, updated just now

Metformin 500mgReady
Lisinopril 10mgPreparing
Atorvastatin 20mgRequested
Family and carers

Look after the people you care for.

Most of our regulars manage more than one prescription. Add a partner, a child or a parent and keep every order in one place, with one team that knows the names on the bag.

  • Add family members and dependants
  • Updates for every account you manage
  • Straightforward for carers to keep on top of
Family prescriptions09:41

All in one place

SYou2 active orders
JJames1 active order
MMumNo active orders
Reorder reminders

A nudge before you run out, never after.

We watch the dates against how you actually use your medication and prompt you when it is time to reorder, so there are no Sunday night surprises.

  • Reminders set up in a couple of taps
  • Choose how and when we contact you
  • One less thing to keep in your head
Reminders09:41

Never run out again

Time to reorder Metformin 500mgReorder
Lisinopril 10mgIn 5 days
Atorvastatin 20mgIn 3 weeks

Local delivery, same day where we can.

A familiar face at the door, not a courier, and we will always tell you when to expect us.

  • Heswall
  • Gayton
  • Barnston
  • Pensby
  • Thurstaston
  • Irby border

A pharmacist on hand, not a phone queue.

Questions about doses, timings or a missed tablet. Ask the team who dispensed it and get a straight answer.

  • Advice on side effects and interactions
  • Help with blister packs and dosing
  • A heads up if your GP is holding something back
What people say

Trusted by the community across Heswall and the Wirral.

"I cannot praise Mr Singh, the pharmacist at Oakley Pharmacy in Heswall, highly enough for the exceptional care and service I received. When my GP surgery could not provide me with an appointment, they kindly arranged for the pharmacist to contact me and offer me a private consultation. Mr Singh took the time to thoroughly assess my situation and, being authorised to prescribe the medication I needed, dealt with everything in an extremely professional, caring and reassuring manner. The new pharmacist is a real credit to Oakley Pharmacy. I honestly cannot thank him enough for his kindness, expertise and genuine care. An outstanding service, highly recommended."

Pat Spencer

"Recently had to visit this pharmacy and spoke with Gurps who took the time to carry out a consultation with me and was extremely helpful. This resulted in me getting an online prescription from the 111 Service the following morning. Fantastic service and highly recommended."

Jim Hind

"There are not enough superlatives to praise this pharmacy. Superb communication in person or by phone. Pleasant, polite and knowledgeable. Service above and beyond any pharmacy I have ever known. Thank you Oakley Pharmacy."

Karen Fox

GPhC registered
NHS login enabled
Your data encrypted
Local delivery available
Getting set up

From download to first order in a few minutes.

1

Download the app

Free on iPhone and Android. Scan the code or tap the button and you are in.

2

Sign in with NHS login

Securely connect your NHS account so your prescription record comes across.

3

Nominate Oakley

We handle the nomination with your GP automatically, so every repeat prescription comes straight to us.

4

Start ordering

Request your medicines, follow each item and collect when it is ready.

Common questions

The bits people always ask.

Anything we have not covered, just call. A pharmacist will pick up, not a phone tree.

Get started with Oakley Pharmacy today.

  • Order repeats in about a minute
  • Track every item as it moves
  • Trusted NHS pharmacy in Heswall
NHS and private services

Get seen in Heswall today.

Book online in about a minute, no referral and no waiting weeks. Prescriptions, flu jabs, travel vaccines, medication reviews and private clinics for Heswall, Gayton, Barnston and the wider Wirral.